VHAN Care Management offers focused programs to help patients better manage their diabetes and meet their health goals.

VHAN is excited to partner with Aetna to create a member program for small to mid-size benefit plans that helps your employees stay healthy while your practice saves on health care costs. The Aetna Whole Health Employee program offers discounts, comprehensive benefit design, and enhanced features such as wellness, an Employee Assistance Program and $0 copay visits to multiple convenient care options. Hurry and sign up by Jan. 1—and find more information on the VHAN Hub.

VHAN’s Care Management team often steps in to provide relief and assistance to overworked caregivers. Recently, this coordinated approach benefited an overwhelmed daughter caring for her 75-year-old mother with a history of vascular dementia and multiple strokes. The patient came to VUMC with increased blood sugars, along with weakness and confusion that had resulted in a fall at home. The VHAN Care Management team not only help patients cope with complex conditions, but they also provide compassionate service and a listening ear to caregivers, reminding them not to neglect their own health while in pursuit of their loved one’s healing.

At least 30% of outpatient-prescribed antibiotics are unnecessary, sometimes leading to ER visits for adverse drug events in patients of all ages. To increase the appropriate use of antibiotics and decrease the threat of antibiotic resistance, VHAN has launched a new Antibiotic Stewardship Program, focusing on Upper Respiratory Infections (URIs) in the first phase.

The Annual Wellness Visit (AWV) with a patient’s primary care provider can help prevent illness based on a patient’s current health and risk factors.

VHAN’s Care Management team often works with patients in the Diabetes Outreach Program to assist them in overcoming health obstacles that can stand in the way of positive outcomes. This was the case with a recent patient who was unable to complete the program due to difficulty having his labs drawn. VHAN Patient Service Specialist Lisa Fatzinger stepped in to offer direct communication and additional support, eventually helping him to complete the program successfully.

VHAN members also scored higher than Aetna’s Q4 national average on several measures.

To improve our performance, VHAN licensed clinical social workers met with practices to promote our social work program and the benefits of using the pediatric behavioral health consult line.

Young patients who turn 18 are suddenly forced to fend for themselves in a complex health care system, which can lead to confusion, frustration and gaps in health care.